Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: [01/01/2021]

At JUFO, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from jufo.co.uk (the “Site”). As a UK-based business, we are committed to protecting your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Contact Information: Name, billing address, shipping address, and email address.

  • Payment Information: We process payments through secure third-party providers (such as PayPal and major credit card processors). JUFO does not store your full card details or PayPal passwords.

  • Order History: Details of the products you have purchased from us.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping via Royal Mail, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you regarding your order;

  • Screen our orders for potential risk or fraud;

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (Email Marketing).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Delivery Partners: We share your name and address with Royal Mail to ensure your order is delivered successfully.

  • Compliance: We may also share your Personal Information to comply with applicable UK laws and regulations.

We guarantee that we do not sell, rent, or trade your personal information to outside parties for marketing purposes.

4. Your Rights (UK & GDPR)

As a UK resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Note: Your account password is encrypted and cannot be accessed by our staff.

7. Age of Consent

By using this site, you represent that you are at least the age of majority in the UK (18 years of age), or that you have given us your consent to allow any of your minor dependents to use this site.

8. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@jufo.co.uk.